Frequently Asked Questions

Do you deliver outside Pakistan?

Yes — we deliver worldwide. Choose your country at checkout and the delivery price is shown before you pay.

How long does delivery take?

Pakistan: usually 2–5 working days. International: usually 7–14 working days, with tracking.

How much is delivery?

It depends on your country and is shown in your bag. Delivery in Pakistan is free on orders above the amount shown.

Can I pay cash on delivery?

Cash on delivery is available in Pakistan. For international orders, pay by bank transfer — we send the details after you order.

Will I pay customs duties?

International parcels may be charged import duty or taxes by your country. These are set by your local customs and paid on delivery.

Are your products authentic?

Yes. Every item is checked by our team before dispatch.

How do I track my order?

Use the Track Order page with your order number and phone number, or open the link in your confirmation email.

Can I exchange or return an item?

Yes — see our Returns & Exchanges policy.

How can I contact you?

Message us on WhatsApp or use the contact form.